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Google Chrome will use AI to stop technical support scams in real time

Even if you have never been a victim of a tech support scam, you may be targeted. Have you ever popped up a popup, or a series of popups that fill the entire screen, warning you that your device has been compromised and urge you to call tech support as soon as possible? If the unfortunate victim falls on these tips that allow scammers to use their computers, the perpetrators can plant malware, steal personal information, and even destroy the victim’s bank accounts.

Now, Google wants to use AI to stop these scams in real time for Google Chrome users.

“Chrome has been working with Google Safe Browsing to help you keep your safety online. Now, with Chrome 137 this week, Chrome will provide an additional layer of protection using the Gemini Nano large language model on the device,” Google said in a blog. “This new feature will leverage LLM to generate signals that will be used by Safe Browsing to provide a higher confidence judgment on tech support scams, such as tech support scams.”

See:

6 popular scams and warning signs for everyone

According to Google’s blog post, research shows that LLMS is particularly capable of detecting, understanding, and fighting tech support scams – even before you have to face them. By using LLMS On Device, Google does not have to wait for users to report scams, but can “see threats when users see them.”

Mixable light speed

“We found that the normal malicious website existed for less than 10 minutes, so with device protection, we could detect and block attacks that had never crawled before,” the Google blog post read. “The device approach also enables us to see the threats that users see.”

Basically, Chrome will use the Gemini Nano LLM to evaluate the page to see if the page has a “trigger’s characteristic is a technical support scam”, for example, “Locking API with keyboard”. Chrome then sends information about the page to Safe Browsing, which will determine if the page is a scam. If it is a scam, Chrome will display a warning.

Cybercriminals are becoming more and more creative every day, thanks in part to new AI tools. Now, tech companies are using their own AI systems to combat scam attacks.

Is there a story about a scam or security breach that affects you? Tell us. e-mail [email protected] The subject line “Safety Net” or use this form. People from Mashable will get in touch.



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