Designer calls on FedEx for help after 2026 Olympics ice dancer costume goes missing
designer Lisa McKinnon FedEx shout-out after she made custom costumes for ice dancers Cristina Carrera She disappeared shortly before she was due to compete in the 2026 Winter Olympics in Milan, Italy.
“Calling FedEx to get an answer is like pulling teeth!!!” She vented her frustrations in an Instagram post on Thursday, January 29, tagging their official page in hopes of getting a response from the delivery service while making a public statement.
“We are heartbroken and so disappointed in you! We really, really need you to step up for us right now! We have an Olympic garment that has allegedly been ‘stuck’ at the Memphis FedEx facility since Sunday,” she wrote.
McKinnon’s one-of-a-kind costumes for Carrera’s rhythm and free dances were sent out on Saturday, January 24, and were due to arrive on Monday, January 26, but time is running out. “It’s Thursday and the skaters are actually on their way to the Milan Olympics, no costumes!!!” MacKinnon continued.
“We called every day and were told it would be on the plane and delivered ‘tomorrow.’ Still no movement and no actual update,” she shared.
“I’m reaching out to all of you, my amazing followers, to see if anyone has any direct contact with anyone who works at the main FedEx facility in Memphis who can help us???” McKinnon implored. Fortunately, the designer got a quick response from the company’s social media team, noting that they were paying attention to the matter and writing, “We want to help and are looking into it!”
Carrera will be Antoni Ponomarenkoalso tagged the company and wrote: “Please help!! @fedex.”
The stunning dress Céline Dion wore at the opening ceremony of the Paris Olympics took quite a while to make. For her first performance in four years on Friday, July 26, Dion, 56, wore a long-sleeved, floor-length silver Dior gown that took 1,000 hours to make, according to French Vogue . “Over 1,000 hours spent on @CelineDion’s couture gown […]
She made a public appeal on her Instagram account, revealing, “We have been on the phone since Monday and everyone at FedEx has been extremely unhelpful. My package has been stuck in Memphis since Monday and they have been telling us for the past three days that it will be put on the next flight.” She continued. “There was no movement and no one seemed to be able to help.”
Carreira, 25, shared a sketch of a stunning dress, which appears to be a black design with a burgundy collar and matching waist-cinching bodice that connects to a flowing sheer skirt.
Several celebrities have chosen to come out in support of the top athletes competing in the 2024 Paris Olympics. On July 26, Kelly Clarkson joined Mike Tirico and Peyton Manning to cover NBC’s opening night, which included performances from stars like Lady Gaga and Céline Dion. Thank you! You have successfully subscribed. subscription […]
McKinnon noted in a Jan. 30 update that she was well aware of the weather issues in Memphis, “people are struggling, and it sucks.” She noted, “In this case, weather delays are not the main issue we have, it’s that they don’t know where the packages are.”
Luckily, Carrera will be hitting the ice in style, as she wrote “They found it” with a crying emoji.
McKinnon shared her excitement, posting: “Our small but mighty skating community came together through a friend of a friend at U.S. Figure Skating who had a co-worker in Memphis who knew someone who worked at the center and was able to physically go find the package, which was discovered last night and is on its way today! Thank you!!!”
